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Delivery Information

Christmas Delivery Dates

The last posting dates for delivery for Christmas are as follows: -

UK Mainland Free Delivery - 1pm Wednesday 20th December.

UK Next Day Delivery - 1pm Thursday 21st December.

Western Europe Delivery – 1pm Friday 15th December

Eastern Europe Delivery – 1pm Wednesday 13th December

Rest of World Delivery – 1pm Wednesday 6th December

Personalised Calendars

Personalised Cards

• Please note these prices are for each separate delivery address.

• Special Delivery is only available on UK personalised card order

• Please note that when you select the dispatch date for your order, this will be the day it is shipped, not the day it is delivered.

• Every personalised card comes with an unsealed blank envelope.

UK Special Delivery

If your order is placed before 2pm, we will ship your order to arrive at the delivery address provided the next working day (available for UK delivery address only). PLEASE NOTE: Special Delivery made before 2pm on a Friday will arrive on the Monday as Royal Mail do not deliver on Saturday

Europe and Rest of the World Standard Delivery

If your order is placed before 2pm, we will ship your order the same day by Royal Mail 1st Class post. Unfortunately, we cannot provide delivery times for all European and worldwide countries, but please find estimated dates advised by Royal Mail below..

Europe 7 to 10 days, USA average 10- 14 working days, Australia 14 to 21 days, Rest of world average 21-28 days

* Delivery times to British Forces Post Office (BFPO) addresses are dependent on BFPO schedules. Standard deliveries to Highlands, Islands and Northern Ireland may take longer than standard Royal Mail delivery. Intervening holidays such as Good Friday, Easter Monday, Christmas Day, Boxing Day, New Year's Day and public bank holidays may affect delivery

Personalised Gifts

• PLEASE NOTE: All Personalised Gifts are sent from a different address to the Personalised Cards & Calendars..

First Class UK Delivery £3.99

Royal Mail delivery taking usually 1 to 2 working days after dispatch. Customers can expect to receive their goods in 3-5 working days during normal periods of the year but may experience a slight increase in timings during peak seasonal periods (such as Christmas and Mother’s Day). This service is untracked and no signature is required upon delivery.

Second Class UK Delivery £2.99

Second Class. Royal Mail delivery taking usually 3-5 working days after dispatch. Customers can expect to receive their goods in 5-8 working days during normal periods of the year but may experience a slight increase in timings during peak seasonal periods (such as Christmas and Mother’s Day). This service is untracked and no signature is required upon delivery.

Signed for First Class Delivery £7.50

Royal Mail delivery taking usually 1 to 2 working days after dispatch. Customers can expect to receive their goods in 3-5 working days during normal periods of the year but may experience a slight increase in timings during peak seasonal periods (such as Christmas and Mother’s Day). This service is untracked but a signature is required upon delivery.

International Signed-For the FIRST item will be £8.00 with each additional item £1.95

With International Signed-For, your order will be tracked until it leaves the UK and only handed over at its final destination once we have a signature at the recipient's address. Please note that during out of season periods (e.g. not Christmas) orders are typically processed, shipped and arrive between 5-10 days. During peak seasonal periods please allow for delays to your order.

If your gift order has not arrived within the quoted time scale, please follow the steps below: 1) Please check the address shown above is correct. 2) Please contact your local Royal Mail sorting office to check if your item is being held there. We do regularly hear that orders are at the local sorting office awaiting collection, despite a ‘While you were out’ card not being left. Please note we will not be able to arrange a resend of your order until this check has been made. 3) If the address is correct and your order is not awaiting collection from your local sorting office, please contact us using the details below and we will be able to help you further.

Personalised Gifts Contact Number: +44 (0)1388 528 000

Personalised Gifts Contact Email: sales@personalisedfootballgifts.co.uk

Personalised Gifts Address: Personalise.com Gifts,Head Office, Unit 12, Weardale Business Centre, Martin Street, Stanhope, County Durham, DL13 2UY

© 2017 Personalised Cards and Calendars